Privacy and cookie statement

Although the Privacy Statement is displayed on this page for your convenience, we recommend that you download the official and most recent version for your reference:

Version 1.1 - February 21, 2023

Your privacy is of great importance to BaaS Solutions BV. We therefore comply with the relevant laws and regulations on privacy, including the General Data Protection Regulation (hereinafter: GDPR). This means that we:
Clearly define our purposes, before we process your personal data, via this privacy statement;
Store as little personal data as possible and only the data necessary for our purposes;
Ask explicit permission for the processing of your personal data, if consent is required;
Take necessary security measures to protect your personal information. We also impose these obligations on parties that process personal data for us;
Respect your rights, such as the right to inspect, correct or delete your personal data processed by us.

Your data is safe with us and we will always use this data properly. In this privacy statement we explain what we at the company BaaS Solutions BV, WaaS, waasbuilder.nl do with information we learn about you.

If you have any questions or would like to know exactly what information we keep about you, please contact BaaS Solutions BV

Your account
You must first register for certain parts of our company. You will then need to provide information about yourself and choose a username. We will then create an account into which you can log in with that username and a password of your choice.

For this we use your:
● Name and address details;
● Phone number;
● Billing address;
● Email address;
● Payment details;
● Nickname;
● Profile photo;
● IP address.

We need this because of the contract we conclude with you. We store this information for six months after you cancel the account. We store this information so that you do not have to enter it again and again at the company and so that we can contact you more easily if necessary. You can change information via your account whenever you want.

Sending newsletters
We have a newsletter and you will automatically be added to the list of subscribers. In the newsletter you can read news, tips and information about our products and services. For this we use your:
● Name and address details;
● Email address;
● Nickname.

We need this because of the contract we conclude with you. We store this information for up to three months after you have canceled the subscription.

The newsletter is sent monthly by email. The contents of the newsletter include the following:
● Product updates, adjustments within legal documents..

You can cancel your subscription to the newsletter at any time. Every newsletter contains an unsubscribe link.

Access portal
Our portal gives you access to a management environment where you can set, specify and change things for the company yourself. We keep track of what you have done and when, so that there is proof of this. For this we use your:
● Name and address details;
● Phone number;
● Billing address;
● Email address;
● Payment details;
● Nickname;
● Profile photo;
● IP address;
● Encrypted login credentials.

We need this because of the contract we conclude with you. We store this information for up to six months after the end of the service to you.

Take out a subscription
You can take out a paid subscription with our company BaaS Solutions BV, WaaS, waasbuilder.nl, where we use your personal data to process the payment.

For this we use your:
● Name and address details;
● Phone number;
● Billing address;
● Email address;
● Payment details;
● Nickname;
● Profile photo;
● IP address.

We need this because of the contract we conclude with you. We store this information for two years after you have canceled the subscription. We keep certain customer data for a longer period in connection with the statutory tax retention obligation.

Contact Form
You can ask us questions or make requests using the contact form. For this we use your:
● Name and address details;
● Phone number;
● Billing address;
● Email address;
● Payment details;
● Nickname;
● Profile photo;
● IP address.

We need this because of the contract we conclude with you. We keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better.

Advertisement
We would like to send you advertisements about offers and new products or services. This is what we do:
● By post;
● By email;
● Via social media;
● By telephone.

You can object to this advertising at any time. Each letter explains how to do this. Each email contains an unsubscribe link. You can block us or use the unsubscribe option. You can indicate this when you receive a call. You can also report this via your account. You can also report this via the portal.

Location data
Sometimes it is necessary for our company BaaS Solutions BV, WaaS, waasbuilder.nl to find out where you are. We will then ask separately whether we can know this and only if you give permission will we receive this information. We use the navigation and location software on your phone, tablet or computer for this service. We have no control over what the makers of this software (such as Google or Apple) do with it. So always read their privacy statements.

Provision to other companies or institutions
With the exception of the parties that are necessary to provide the services mentioned above, we do not provide your personal data to other companies or institutions under any circumstances, unless we are legally obliged to do so (for example if the police require this in the event of a suspicion of a crime). .

Statistics
We keep statistics about the use of our company. Our company includes social media buttons. The administrators of these services collect your personal data.

Cookies
Our company uses cookies. Cookies are small files in which we can store information, so that you do not have to enter it every time. But it also allows us to see that you are visiting us again.

You can disable the placing of cookies via your browser, but some things about our company will no longer work properly.

We have made agreements with other companies that place cookies about the use of cookies. However, we do not have complete control over what they do with the cookies. So also read their privacy statements.

Google Analytics
We use Google Analytics to track how visitors use our company. We have concluded a processing agreement with Google. This contains strict agreements about what they are allowed to keep. We allow Google to use the information obtained via Google Analytics for other Google services. We do not let Google anonymize the IP addresses.

Security
Security of personal data is of great importance to us. To protect your privacy, we take the following measures:
● Access to personal data is protected with a username and password;
● We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data.

Changes to this privacy statement
When our company changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to inform you of any changes.

Your rights
If you have any questions or would like to know what personal data we have about you, you can always contact us. See contact details below. You have the following rights:
● Receive an explanation about what personal data we have and what we do with it;
● Access to the precise personal data we have;
● Having errors corrected;
● Having outdated personal data removed;
● Having personal data transferred to another party;
● Withdrawal of consent;
● Restrict certain processing;
● Object to a particular use.

Please note that you always clearly indicate who you are, so that we can be sure that we do not change or delete data of the wrong person.

In principle, we will comply with your request within one month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this period, we will inform you in a timely manner.

To file a complaint
Als u een klacht in wilt dienen over het gebruik van uw persoonsgegevens kunt u een e-mail sturen via het contactformulier op deze website. Wij pakken elke klacht intern op en communiceren dit verder met u.

If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details
BaaS Solutions BV
Schipperslaan 4H6
1906BG Limmen

Chamber of Commerce number: 86012797